Terms and Conditions

Please take time to read through and understand these terms and conditions before you commence a project with Harwood Consulting.

The client agrees to pay a non-refundable 30% booking fee of the quoted amount to commence any job, with the balance payable prior to install or delivery of finished work. No work will be handed over until the full balance has been paid. Outstanding accounts will incur a late fee of $5 per day until the amount is paid. Harwood Consulting also have the right to suspend any services if accounts are overdue.

If you are having trouble paying your account please advise Harwood Consulting as arrangements can be made so no extra fees are applied to your account.

Should there be a change or new concept that differs from the initial brief, additional fees will be payable according to time and materials involved, here a new quote will be given.

Privacy Policy

Any information given to Harwood Consulting will be used solely for our own marketing and promotional purposes. It will not be sold to any third party.


If a project is cancelled after approval to start and booking fee has been paid, this is no refundable and will act as the cancellation fee. However if a proof has been given and the project is then cancelled the full quoted price minus deposit will need to be paid by the client.

You will remain liable for all fees during any period when services have been discontinued or suspended due to a failure on your part to comply with these terms and conditions.

Approvals of Work

While Harwood Consulting takes care to avoid errors, once work is approved this is final. Take time and care in reviewing and testing final work. Spelling mistakes and incorrect information are not Harwood Consultings responsibility. No refunds will be given.

Payment Methods

All invoices will be emailed as a PDF file.

Invoices can be paid by Direct Deposit.

When paying your invoice by direct deposit please send an email lorenn@harwoodconsulting.com.au to confirm that the payment has been deposited into our account. Please note that Harwood Consulting account details are located on the invoice.